ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.
September 2004 - (Paid) Document imaging technology has matured to the point where it is relatively painless to implement. Explore how document-imaging systems work, and how they can be scaled to meet the needs of your particular environment.
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
February 2008 - (Free Research) Explore the hidden costs of paper-based processes and the benefits of document automation. Eliminate the cost of printing paper documents and offer a more secure way to correspond with customers and suppliers.
January 2008 - (Free Research) McLaren Software’s Enterprise Engineer (EE) Application Suite automates key business processes; helping your organization lower costs, reduce the risk of non-compliance and operate more efficiently. View this demo to see how you can use EE to automate key business processes for creating and using intellectual property.
July 2008 - (Free Research) This IT Download, the PDF Converter Developer Pro v3.0, contains trial software that enables the creation of a PDF document from any application running under the Windows operating systems.
February 2008 - (Free Research) Learn the limitations of fax implementations and how to overcome them, problems with document creation and delivery, and factors to consider if you decide to use a third party.
Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
June 2008 - (Free Research) This report is a roadmap for organizations that are striving to accomplish their business goals by developing capabilities and deploying technology solutions for network monitoring, analytics, and simulation.
January 2008 - (Free Research) McLaren Software’s Enteprise Engineer Office Manager is a Microsoft .Net Smart Client that integrates with the Microsoft Office suite to provide pre-configured functionality supporting controlled creation of content across Outlook, Word, PowerPoint and Excel. As a result, you can begin to drive business benefit from your ECM investment.
January 2008 - (Free Research) Enterprise Engineer (EE) Drawing Manager integrates EE's powerful capabilities into the CAD authoring environment, allowing CAD Operators and Managers to securely create, store and access CAD drawings and other engineering content, and manage this content though common lifecycle tasks such as review and approval to distribution and retirement.
January 2008 - (Free Research) As a pharmaceutical company, Grünenthal is subject to strict laws and regulations which define compliance standards. Grünenthal selected McLaren Software's Enterprise Engineer to address their regulatory compliance requirements.
January 2008 - (Free Research) Enterprise Engineer (EE) for Assets enables Owner-Operator organizations to assure the integrity of their asset documentation, helping them increase operational efficiency, decrease lost production time and reduce the risk of non-compliance. View this demo to see how Enterprise Engineer for Assets operates.
July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort.
April 2008 - (Free Research) This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage.
April 2008 - (Free Research) This paper examines the relationship between business and IT groups within the typical enterprise and explores how the implementation of a Business Rules Management System (BRMS) allows both groups to find common ground.
April 2008 - (Free Research) This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS.
August 2008 - (Free Research) This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.
