Telephony/ CTI/ VOIP Software, Hardware, Services and Research Papers

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IP Phone 7900
by: Cisco Systems, Inc.

The Real Value of Network Visibility

by Solera Networks

June 2008 - (Free Research) This report is a roadmap for organizations that are striving to accomplish their business goals by developing capabilities and deploying technology solutions for network monitoring, analytics, and simulation.

(WHITE PAPER)

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Making the most of OSS and service provider CRM

by Pitney Bowes Group 1 Software

June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).

(ANALYST REPORT)

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Telephone Reliability for Alarm Notification: Where Have All the Landlines Gone?

by Sensaphone

June 2008 - (Free Research) This paper discusses why timely and reliable alarm notification is part of a successful remote monitoring program and discusses the factors to consider when selecting a remote monitoring system.

(WHITE PAPER)

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Utilizing Pre and Post Deployment WAN Acceleration Assessments to Validate ROI

by Fluke Networks

July 2008 - (Free Research) This webcast by Fluke Networks discusses the pre and post assessment of WAN acceleration deployment. It will also cover MPLS misconfigurations and best practices for post deployment analysis.

(WEBCAST)

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SingTel IP VPN - Logistics: Logistics Service Providers

by Singapore Telecommunications Ltd

May 2008 - (Free Research) In this era of globalization, it's imperative that your offices are able to securely and effectively communicate. This white paper details the benefits of implementing an IP VPN solution and why it's a better choice than WAN.

(WHITE PAPER)

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Traffic Optimisation Profiling Service Video

by Singapore Telecommunications Ltd

April 2008 - (Free Research) SingTel TOPs is a reliably proven alternative to help customers manage their existing bandwidth. Besides offering visibility on which applications are in use, it also shows the customer who uses them and how much of the network’s resources they consume so that the customer will be able to isolate and solve performance issues.

(WEBCAST)

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Power Up Your Global Business In Asia and Beyond

by Singapore Telecommunications Ltd

March 2008 - (Free Research) This quick fact sheet details a dependable, high performance IP VPN service called ConnectPlus that provides reliable policy-based flexibility to handle all classes of traffic, while providing your business with quality communications.

(WHITE PAPER)

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VoIP and MPLS - Making It Work for Your Company

by Fluke Networks

April 2008 - (Free Research) This webcast highlights how pre-assessment and post-deployment visibility can help enterprises understand the impacts of VoIP and MPLS and how to deploy successfully.

(WEBCAST)

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Unified Communications Merges With IP Telephony In 2007

by Forrester Research (E-mail this company)

Sponsored by: Avaya Inc.

February 2007 - (Free Research) IP communications has evolved from a replacement technology for telephone systems into unified communication (UC) applications that improve worker productivity and reduce business delays in reaching key decision-makers. Although the UC market is a developing one, learn how it enables companies to gain new value from investments in IP telephony.

(ANALYST REPORT)

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Going Serverless at the Branch Office: Using WAN Optimization to Solve the Server Consolidation Challenge

by Expand Networks

June 2008 - (Free Research) The Expand Accelerator is a standards-based, tightly integrated, multi-service platform that delivers a complete application acceleration solution.

(WHITE PAPER)

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WAN Optimization in MPLS Networks - The Transparency Challenge

by Expand Networks

March 2008 - (Free Research) Today’s modern Wide Area Networks (WANs), such as MPLS networks, provide much more than just a framework for information transport.

(WHITE PAPER)

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Wireless LAN as the Primary Network

by Intel Corporation.

February 2008 - (Free Research) Read this white paper to learn about a solution that uses unified network architecture where wireless becomes the primary network access method for data, voice and video.

(WHITE PAPER)

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Managing and Monitoring a Primary Wireless Network

by Intel Corporation.

August 2008 - (Free Research) Intel IT designed a highly automated approach to managing an enterprise primary wireless LAN, with a focus on service level management and monitoring.

(WHITE PAPER)

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Testing Multiplay Networks

by Ixia.

June 2008 - (Free Research) As the Internet evolves, a wider variety of multiplay services are carried from broadly distributed sources to a large and varied audience of consumers.

(WHITE PAPER)

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The Business Case for Enterprise VoIP

by Intel Corporation.

January 2008 - (Free Research) This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees an opportunity to experience benefits VoIP and unified messaging bring to the workplace.

(WHITE PAPER)

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Harnessing the Voice Revolution

by Singapore Telecommunications Ltd

March 2008 - (Free Research) The managed services model may enable enterprises to reduce the risks involved in VoIP deployment while tapping into the service provider's expertise to address quality of service and network management issues.

(WHITE PAPER)

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The Next Generation of Web Conferencing

by Adobe Systems, Inc.

March 2008 - (Free Research) This white paper explores the ability to have a more productive and engaging web conferencing experience-while providing the IT department with a program that efficiently utilizes bandwidth and minimally impacts the infrastructure.

(WHITE PAPER)

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Global IT Consulting Firm Stays in Synch with Client Replication Demands

by Silver Peak

April 2008 - (Free Research) Upon installment of Silver Peak’s global Management System (GMS), the firm detected a major problem with out-of-order packets in their carrier network, which was contributing to the firm’s WAN performance problems.

(CASE STUDY)

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CA E-Guide: VoIP Management Tool Kit

by Computer Associates (CA)

July 2008 - (Free Research) View this expert E-Guide and learn about the tools and strategies needed to guarantee a complete management solution for VoIP systems.

(WHITE PAPER)

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Managing Application Performance by Understanding Applications

by Shunra Virtual Enterprise

July 2008 - (Free Research) This paper describe how IT organizations can use WAN emulation tools to improve the performance of applications, plan for change and improve the relationship between the application groups and the network group.

(WHITE PAPER)

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Wireless LANs Standards: Where Are We Now?

by Burton Group.

July 2008 - (Free Research) Not all standards are created equal. Some are technically elegant but achieve little market adoption. Others are broadly deployed. The Institute of Electrical and Electronics Engineers (IEEE) 802.11 wireless local area network (WLAN) standards have achieved international success.

(WHITE PAPER)

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Guide to Managing VoIP Performance in Converged Networks: Will Your Network be Able to Cope?

by NetScout Systems, Inc.

June 2008 - (Free Research) This white paper describes how to best plan for a successful implementation and optimal performance for applications across the board.

(WHITE PAPER)

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Video Telephony: Completing the Picture of Unified Communications Effectiveness

by TANDBERG.

July 2008 - (Free Research) Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise.

(WHITE PAPER)

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The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager

by Teleformix.

July 2008 - (Free Research) Read this paper to learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN.

(WHITE PAPER)

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The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya’s Telephony Solutions

by Teleformix.

July 2008 - (Free Research) Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya’s telephony systems, providing your company with a crucial customer service tool - quality assurance recording.

(WHITE PAPER)

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