InfoWorld Product Finder

home| browse| register| about| get listed

Browse Directory> Web and Application Development> E-Commerce Solutions> Customer Interaction Management 1 - 25 of 32   |   <<   <   1 2  of 2    >   >>  ALL RESULTS   SOFTWARE   SERVICES AND RESELLERS   HARDWARE   RESEARCH  NetAcuity IP Intelligence Technology by Digital Element.  NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT Managing Global Web sites: Localization, a Never-ending Story by SDL Tridion  June 2008 - (Free Research) Organizations face many challenges when creating a constellation of global Web sites. They need to maintain brand consistency while allowing for variations that reflect local culture. Creating truly localized Web sites can be a daunting process, in… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Case Study: Insurance Company Secures Customer Data and Receives 97% Customer Satisfaction Rating by Cisco Systems, Inc  September 2008 - (Free Research) This podcast explains about how SBLI USA is using various technologies to secure its customer information, as security is crucial for SBLI USA they are using firewalls, VPN and other security measure. (PODCAST) VIEW ABSTRACT | GO TO PODCAST Are You Providing Your Customers with the Satisfying Experience That will Keep Them Coming Back? by Cisco Systems, Inc  September 2008 - (Free Research) In today’s tough economic times, businesses face a daunting challenge: do everything possible to attract and retain customers. This paper examines eight strategies for creating a relationship with your customers that will keep them coming back. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Extraprise CRM Support Survey Report by Extraprise Group, Inc.  August 2008 - (Free Research) This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies (E-mail this company) Manufacturing web sites serve a dual role. Extranets keep suppliers and dealers productive and also provide media-rich B2C sites with personalized, engaging content and applications for brand-building and self service. To succeed, manufacturers like Audi, Toyota, and Nissan rely on Akamai.  (SERVICE) GO TO DETAILED REPORT Akamai Services for the High Tech Industry by Akamai Technologies (E-mail this company) Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.  (SERVICE) GO TO DETAILED REPORT Keep Your Web Customers Coming Back: Three Improvements to Enhance Your Customer's Experience by Cisco Systems, Inc  February 2008 - (Free Research) Read this whitepaper to learn how to ensure a positive Web experience for your customers. Discover three steps you can take right now to enhance your customer's experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER How to Provide World-Class Customer Service in Small and Midsized Businesses by Cisco Systems, Inc  February 2008 - (Free Research) Join industry experts, leading business authors, and BizWise TV host Rick Spence as they discuss the whys and hows of providing world-class care to customers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services. by Portrait Software.  September 2008 - (Free Research) This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER World-Class Customer Care: Dr. Janelle Barlow, Author of "Branded Customer Service", and Business-guru Michael Gerber Share Their Insights. by Cisco Systems, Inc  March 2008 - (Free Research) Dr. Janelle Barlow of "Branded Customer Service: The New Competitive Edge", shows how to provide world-class customer care and business-guru Michael Gerber explains how to provide a customized product through a standardized process. (PODCAST) VIEW ABSTRACT | GO TO PODCAST Nationwide Foils Phishers with Markmonitor: Financial Services Giant Achieves ROI with Antiphishing Solutions in Three Months by MarkMonitor  October 2008 - (Free Research) MarkMonitor AntiPhishing Solutions selected for its leading fraud prevention technology and global web site shutdown services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY Rock Phishing: The Threat and Recommended Countermeasures by MarkMonitor  October 2008 - (Free Research) This paper, discusses the history of the Rock Phish Gang as well as their attack methodology and how it has evolved. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices by Oracle Corporation.  June 2008 - (Free Research) This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Surviving and Thriving in the Customer-Driven Age by Oracle Corporation.  September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Empower Siebel 8.0 Users with New Simple-to-use Rules Engines by Oracle Corporation.  September 2008 - (Free Research) Siebel CRM 8.0 takes user empowerment to the next level with the addition of a simple-to-use rules engine, making industry-leading business rules easily accessible from Siebel. (PODCAST) VIEW ABSTRACT | GO TO PODCAST Essential Email Reporting Made Easy by Sirana  September 2008 - (Free Research) View this free, 1-hour webcast to learn how easily and efficiently you can meet the email reporting needs of your organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST CRM: The Essential Guide - Five Principles for CRM Success by CDC Software - Pivotal CRM (E-mail this company) December 2007 - (Free Research) This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Akamai Services for the High Tech Industry by Akamai Technologies.  Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.  (SERVICE) GO TO DETAILED REPORT Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies.  Akamai Technologies managed services address core weaknesses of the public Internet, using the Akamai platform - 25,000 servers across 69 countries - to detect and avoid problem spots.  (SERVICE) GO TO DETAILED REPORT Accelerating the Delivery of On-Demand Applications to Meet Escalating Expectations of Corporate Customers by Akamai Technologies.  March 2008 - (Free Research) The purpose of this whitepaper is to examine the escalating service delivery requirements of the SaaS marketplace. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Whatever Happened to Service? by SERVICEPower.  June 2008 - (Free Research) After investigating the market, Quality Store selected an integrated retail scheduling system from SERVICEPower that provides guaranteed client and customer service results. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY That Was Then This Is Now: The New Rules of Email Marketing by Silverpop Systems Inc.  August 2008 - (Free Research) To make an email program succeed and thrive, marketers need to constantly evolve their email programs to improve relevancy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Engaging Your Subscribers Using Interactive Media in Email by Bronto Software  October 2008 - (Free Research) Learn how using a web 2.0, or interactive strategy, in email marketing will keep your prospects and customers engaged. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software  September 2008 - (Free Research) This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER 1 - 25 of 32   |   <<   <   1 2  of 2    >   >>

The InfoWorld Product Finder is a part of the KnowledgeStorm Network. Solution & Research Index Recent Searches 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 KnowledgeStorm is brought to you by TechTarget, the most targeted IT media. Copyright © 2008 KnowledgeStorm and TechTarget. All rights reserved. Privacy Statement - Terms of Use

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines. TechTarget Corporate Web Site  |  Media Kits  |  Reprints